Legal
Privacy Policy
How Spannr handles account data, inspection media, customer information, and AI-generated explanations.
Last updated: February 2026
1. Information We Collect
We collect information you provide directly: account details (name, email), shop information, inspection data (photos, notes, vehicle details), and customer contact information you enter.
2. How We Use Your Information
We use your information to: provide and improve the Service, generate AI-translated inspection notes, send inspection reports to your customers, and communicate service updates.
3. Data Storage and Security
All data is stored securely using Supabase infrastructure with encryption at rest and in transit. Inspection photos are stored in secure cloud storage accessible only to authorized shop members.
4. Data Sharing
We do not sell your data. We share information only as necessary to: provide the Service (e.g., sending customer reports via email), comply with legal obligations, or with your explicit consent.
5. AI Processing
Inspection notes may be processed by AI (OpenAI) to generate customer-friendly language. This data is processed according to our data processing agreements and is not used to train AI models.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. Shop owners can export or delete their shop data through account settings.
7. Contact
For privacy questions or data requests, email hello@spannr.ai.